BC Ferries Vacations Centre

About the BC Ferries Vacations Centre

Conveniently located across from the Vancouver Convention Centre in downtown Vancouver, the BC Ferries Vacations Centre is staffed with agents who can help you create an unforgettable vacation. Our friendly, knowledgeable and experienced travel experts, who can be reached by phone, online or in person, will provide all the necessary information to connect you with the best of British Columbia’s coast.

Location

At The Fairmont Pacific Rim
1010 Canada Place
Vancouver, British Columbia

Tel: 1-888-223-3779 ext. 3

Hours of operation

Vacations Centre Hours

As of August 3, 2020, the store front location will re-open to help you safely plan and book your BC Getaway. Our travel experts will be available in-store to assist residents who are ready to travel in Phase 3 of the BC Restart Plan.

Store Hours
Monday – Friday: 9:00 am to 5:00 pm

The following new measures and procedures in place to keep both staff and customers safe:

  • All customers should be prepared to answer COVID-19 screening questions before entering the Vacations Centre 
  • All customers must wear a face covering while inside the Vacations Centre and use hand sanitizer before speaking to an agent 
  • Face coverings and hand sanitizer will be available upon entry 
  • Customers must wait in a designated area until an agent is available to speak to them 
  • Plexi-glass screens have been installed at each desk 
  • Floor decals are in place to maintain a physical distance of two metres between customers and agents and throughout the retail area 


We're here to help. To speak with an agent, or learn more about our reopening safety protocols before visiting, give us a call at 1-888-223-3779 Ext. 3, or email vacations@bcferries.com.

 *closed Christmas Day and New Years Day 


Phone Hours
Revised Bsuiness hours:
Monday  Friday:  8:30 am to 5:00 pm
Saturday, Sunday & holidays*: 9:00 am to 5:00 pm

 *closed Christmas Day and New Years Day 

Experience our amazing giant touchscreen media wall

Plan your next vacation on our 90-square-foot touchscreen media wall. This amazing interactive touchscreen allows you to browse and immerse yourself in British Columbia’s best destinations, hotels, wildlife, activities, adventures and packages.

BC Ferries Vacation Media Wall

We are here to help

We’re here to help create an unforgettable vacation: by phone, online or in person, at the BC Ferries Vacations Centre situated in downtown Vancouver across from the Vancouver Convention Centre.

Take your travel experience further

Visit the BC Ferries Vacations Centre to make your travel experience even more convenient and rewarding.

In-person travel experts

Our friendly, knowledgeable travel experts provide guidance and information to connect you with the best of British Columbia’s coast. Relax, and leave the details to us–we'll make your bookings for you.